Free Technical Support at Titan Pro
We have great workshop facilities that are fully equipped with the latest tools and machinery and our industry trained staff possess in depth knowledge of the products we sell.
This enables us to provide professional back-up on all of the products we supply.
Every product purchased from Titan Pro comes with FREE lifetime technical support.
Should you have any questions regarding the use or correct operation of your machine, our industry-trained staff will happily assist with friendly and helpful advice.
All items supplied by Titan Pro also come with full assembly instructions (where assembly is required) and an operators manual as well as safety advice. We strongly recommend you read through these carefully before assembling or using your new machine.
Appointed Service Agents
Titan Pro are appointed Service Agents for the brands we sell.
This means we are recognised by the manufacturers we represent as being qualified to sell their products and can liaise with them to resolve any warranty or repair issues relating to manufacturing faults.
What happens if my machine develops a fault?
Titan Pro will provide you with our full support and assistance in the event of a fault developing with your machine.
Our workshop is equipped to repair any machine we sell for faults covered by the warranty and we can deal directly with the manufacturer on your behalf to ensure a speedy remedy. In some cases we may employ an officially recognised service agent in your own area to perform this work on our behalf.
Fast technical back-up
Titan Pro is one of the UK’s leading online suppliers of lawnmowers and garden machinery since 2004 and offers some of the best back-up in the industry.
As well as our industry trained workshop staff, we operate a fully equipped call centre with experienced customer care professionals to handle any issues or problems you may have.
Email: customerservices@titan-pro.co.uk for any support you require with your Titan Pro purchased product.